Shipping Policy
 

Last Updated: August 17, 2026
 

Thank you for shopping with Après Nursing.
 

This Shipping Policy explains how orders placed through apresnursing.com are processed and shipped.
 

1. Order Processing

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Orders are generally processed within 2–5 business days after they are placed.  Business days are Monday through Friday, excluding federal holidays.  Processing time refers to the time required to prepare your order for shipment and is separate from the shipping/transit time provided by the carrier.  During new product launches, promotions, holidays, or periods of unusually high order volume, processing times may be longer. If we experience a significant delay affecting your order, we will make reasonable efforts to provide an update.  Orders may begin processing shortly after they are placed. Because of this, we cannot guarantee that an order can be changed or canceled after submission.

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2. Shipping Rates

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Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping rates may vary based on the destination, package size or weight, selected shipping method, and other applicable factors.  Any free-shipping promotion or threshold will be subject to the terms displayed on the Site at the time of purchase.

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3. Shipping Destinations

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At this time, Après Nursing ships to eligible addresses within the United States.  Available shipping destinations may change as our business grows. If we begin offering international shipping, applicable rates, restrictions, customs information, and other terms will be provided on the Site.

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4. Shipping Confirmation and Tracking

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Once your order has shipped, you will receive a shipping confirmation at the email address associated with your order.  When available, your shipping confirmation will include a tracking number or link that can be used to follow your package.  Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

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5. Estimated Delivery Times

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Delivery estimates displayed at checkout or provided by the shipping carrier are estimates and are not guaranteed delivery dates unless expressly stated otherwise.  Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our reasonable control, including:

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• Carrier delays.

• Weather conditions.

• Service interruptions.

• Transportation delays.

• High-volume shipping periods.

• Natural disasters or other unforeseen events.

 

Après Nursing cannot guarantee carrier delivery timelines.

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6. Shipping Addresses

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Customers are responsible for providing a complete and accurate shipping address when placing an order.  Please carefully review your shipping information before submitting your purchase.  If you notice an error in your shipping address, contact support@apresnursing.com as soon as possible and include your order number and the correct address.  We will make reasonable efforts to update the address if the order has not yet entered processing or shipped, but we cannot guarantee that changes will be possible.  Once an order has shipped, Après Nursing may be unable to redirect or change the delivery address.

Additional shipping charges resulting from an incorrect or incomplete address provided by the customer may be the customer's responsibility where permitted by law.

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7. Packages Returned to Sender

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Packages may be returned to us by the carrier because of an incorrect or incomplete address, failed delivery attempts, refusal of delivery, or other delivery issues.  If an order is returned to us, please contact support@apresnursing.com.  Where appropriate, we may offer to reship the order. Additional shipping charges may apply when the package was returned because of an incorrect address or another circumstance attributable to the customer.  If a refund is issued instead, original shipping charges generally will not be refundable unless required by law or the return resulted from an error by Après Nursing.

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8. Lost or Delayed Packages

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If your tracking information has not been updated or your package appears significantly delayed, please first review the tracking information provided by the carrier.  If you believe your package may be lost, contact us at support@apresnursing.com with your name and order number so we can review the shipment information and assist as appropriate.  We may ask you to allow a reasonable period for carrier delays or tracking updates before a package is considered lost.  Where appropriate, Après Nursing may assist with a carrier inquiry or claim.  The resolution of a lost shipment will depend on the circumstances of the shipment, carrier information, and applicable law.

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9. Packages Marked “Delivered”

 

If tracking shows that your package was delivered but you cannot locate it, we recommend:

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• Checking around the delivery location, including porches, side doors, mailrooms, parcel lockers, and other secure locations.

• Checking with household members, neighbors, building staff, or others who may have accepted the package.

• Allowing a short period of time, as some carriers may mark a shipment delivered shortly before the package physically arrives.

• Contacting the shipping carrier for additional delivery information.

 

If you are still unable to locate your package, contact support@apresnursing.com with your order number so that we can review the available tracking information and assist where appropriate.  A carrier's “delivered” status does not automatically determine how every claim will be resolved. Claims will be reviewed based on the circumstances and applicable law.

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10. Damaged Packages or Products

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If your order arrives damaged or an item is damaged during shipment, please contact support@apresnursing.com as soon as possible.

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Include:

• Your name.

• Your order number.

• A description of the damage.

• Clear photographs of the product.

• Photographs of the shipping packaging when relevant.

Please retain the damaged product and packaging until we have reviewed your request, as photographs or packaging may be required for a carrier claim.  Damaged, defective, and incorrect items are handled in accordance with our Return & Refund Policy.

Customers will not be responsible for return shipping costs for an approved return resulting from an incorrect, damaged, or defective item.
 

11. Incorrect Items
 

If you receive an item different from what you ordered, please contact support@apresnursing.com as soon as possible with your order number and photographs of the item received.  We will review the issue and provide instructions for an appropriate resolution.  Please do not return an incorrect item without first contacting us.
 

12. Original Shipping Charges
 

Original shipping charges are generally non-refundable for customer-initiated returns.  If a refund results from an error by Après Nursing, an incorrect item, a damaged or defective product, or another circumstance where reimbursement of shipping is appropriate or required by law, applicable shipping charges will be handled accordingly. 

Please review our Return & Refund Policy for additional information.
 

13. Order Issues
 

If you experience an issue with your shipment, please contact us promptly so we have an opportunity to investigate and assist.

When contacting us about an order, please include your order number whenever possible.
 

14. Changes to This Shipping Policy
 

We may update this Shipping Policy from time to time to reflect changes to our shipping methods, carriers, fulfillment practices, business operations, or applicable requirements.  When changes are made, the “Last Updated” date at the top of this page will be revised.
15. Contact Us
For shipping questions or assistance with an order, please contact:

Après Nursing LLC
Massachusetts, United States
Email: support@apresnursing.com
Website: apresnursing.com